I was setting up a new environment for a training class and the new server was running on RHEL6.5 with PeopleTools 8.53. The application was a 9.0 application so for ease I just put verity on the server to build the portal registry index search.

The verity install went without a problem. I went in and ran the PORTAL_INDEX AE to build the search index. That went to success! I search for an item and I get no results.

When I search the application server logs I find the following error:

PSAPPSRV.30784 (808) [2014-04-14T01:39:52.074 VP1@{MyIP} (CHROME 34.0.1847.116; MAC) ICScript](0)
Error E0-1509 (Drvr): dlopen() returned: libstdc++.so.5: cannot open shared object file: No such file or directory
Error E0-1510 (Drvr): Error loading driver library ‘/oracle/psoft/pt853/verity/linux/_ilnx21/bin/locuni.so’
Error E0-1203 (Language): Error reading language definition file: /oracle/psoft/pt853/verity/linux/common/frenchv/loc00.lng
Error E0-1230 (Language): Could not create locale frenchv
VeritySrch::search: SessionManager::getSession failed: failed to obtain or create a valid VDK session.

My libstdc++.so.5 is in the 64 bit user library, when I did a little test and added the lib64 to the path, I got ELFCLASS64 error. I flipped over to the root account and install the 32bit library and the problem was solved.

yum install compat-libstdc++-33.i686

Oracle Database will typically initialize and running on the default ip address and port: 1521. However, since this is pretty common knowledge you may wish to change up the ports and/or ip address to force it listen somewhere else.

1) Modify the TNSNAMES.ora file to listen to the specific address and port that you want:
{DBNAME}=(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST={IPADDRESS})(PORT={PORT})))(CONNECT_DATA=(SERVER=DEDICATED)(SID={ORACLE_SID})))

2) Modify (create) the LISTENER.ora file to listen to the specific address and port that you want:
my_listener=(DESCRIPTION_LIST=(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST={IPADDRESS})(PORT={PORT}))(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1522))))

3) Add the following line to the init{ORACLE_SID}.ora file to force it to listen:
LOCAL_LISTENER='(ADDRESS=(PROTOCOL=TCP)(HOST={IPADDRESS})(PORT={PORT}))’

Replace the {DBNAME}, {ORACLE_SID}, {IPADDRESS} and {PORT} variables. NOTE: this is just an example you may need to tweak this a bit for your specific environment. Restart the database and listener and you should be good to go! Not make sure that your firewall knows about the change otherwise you may cause things to break!

I often get asked about performance issues with SQL Server. I often find with a quick check that the data and log files for the database are being stored in terrible inefficient ways. I am not going to argue local disks versus SAN storage in this post, as more often then not my clients are moving to virtualized environments so the storage is on a SAN or on a centralized disk array of some sort.

Lets start with one big drive is not a good way to run an Enterprise Database. I appreciate that SQL Server is easy to setup and get working, but making it work efficiently and effectively takes a little more understanding then accepting the default prompts during the install.

1. Have a small drive setup to run the OS layer of the machine, I have found 40gb is usually more then sufficient for this.
2. Storing Data files: these should be stored on a drive that is within a RAID 5, 6 or 10 configuration.
3. Storing Log Files: these should be stored on a drive that is within a RAID 1 or 10 (however, 5 or 6 will work too).
4. Storing TEMP DB Files: these should be stored on a drive that is RAID 1 (however, 5,6 or 10 will work too).

In a lot of cases, items 2,3,4 are all stored on the same drive. This maybe fine for non-critical stuff, but you will want your Production environments split up. The most common drive configuration I see is RAID 5 or 6, but in bigger SAN’s you will see RAID 10 often. Now that drives are relatively cheap I find disk arrays to be very cost effective for organizations and offer up great flexibility. This is one area that I recommend buying good equipment. Additionally, take speed over capacity and quantity over capacity. The faster the data can be read and/or written makes a difference, and the more drives you have the more heads you have for reading and/or writing.

Lastly, know what is sharing your storage areas. If you have a SAN that is carved up and server multiple databases or environments, you will end up spreading the read/write ability of the equipment across those environments. This is a common problem I see where people will say there must be something wrong with PeopleSoft because it isn’t doing anything and is still slow, but if you dig into the available resources you will find another application is hammering the resources which are shared with PeopleSoft, and therefore PeopleSoft is working fine it just doesn’t have any available resources to run effectively.

Microsoft SQL Server: SQLNCLI11 – Linked Server DTC Issue

When using a Microsoft SQL Server – Linked Server between a remote database server, you may encounter an error when trying to pass transaction sets between the environments.

[Microsoft][SQL Server Native Client 11.0][SQL Server]OLE DB provider “SQLNCLI11” for linked server “REMOTEDB” returned message “The transaction manager has disabled its support for remote/network transactions.”.
[Microsoft][SQL Server Native Client 11.0][SQL Server]The operation could not be performed because OLE DB provider “SQLNCLI11” for linked server “REMOTEDB” was unable to begin a distributed transaction.

In order to rectify this issue you will want to turn on Distribution Transaction Coordinator (DTC) to allow remote connections. On Windows 2008, go into Administrative Tools > Component Services, expand the component services, computers, my computer, and distributed Transaction Coordinator. Its relatively the same process for Windows 2012 & 2012R2.

Right click on the Local DTC, and select properties. Under the Security Tab, select allow remote clients and agents, and allow inbound and outbound transactions. You will need to do this on both the local and remote databases. When you make changes to the DTC it will restart the service. Depending on your configuration you may need to reboot the server for this to take effect.

What is DTC?

The Distributed Transaction Coordinator (MSDTC) service is a component of modern versions of Microsoft Windows that is responsible for coordinating transactions that span multiple resource managers, such as databases, message queues, and file systems. MSDTC is included in Windows 2000 and later operating systems, and is also available for Windows NT 4.0. MSDTC performs the transaction coordination role for components, usually with COM and .NET
architectures. In MSDTC terminology, the director is called the transaction manager. By default, the Microsoft Distributed Transaction Coordinator (MSDTC) service is installed with Windows 2000 and onwards, and is considered to be core functionality that cannot be uninstalled.

PeopleSoft is a cross platform application, and some databases use tablespaces and some do not.  This error will commonly occur when using Microsoft SQL Server, and to fix this navigate to:

PeopleTools > Utilities > Administration > PeopleTools Options

Uncheck Platform Compatibility Mode

You should now be able to save your record without being prompted for tablespaces what are not present in your world!