PeopleSoft – PUM – Failure to Start

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Smart Panda - PeopleSoft in the CloudPeopleSoft – PUM – Failure to Start

During the last Windows Update on the PUM server the Virtual Box Image failed to start correctly. In the Logs you will see:

Starting PeopleSoft Application Server Domain APPDOM: [FAILED]

and/or

Starting PeopleSoft PIA Domain peoplesoft: [FAILED]

This environment had been running for sometime prior to this, and so doing a little investigate it turned up that there was no drive space left on the associated “/” root drive.

The quickest way to resolve this is to log into the PUM environment as root, and cleanup the files in the application server and process scheduler directories.  We have found that there is “core” files that are generated every time the PUM server is improperly shutdown and typically these files are very large.  Removing them is often the quickest way to get space back.  Look at the following directory locations:

Remove core dump files (core.*), trace files, log files and caches files from the following directories:

/
/home/psadm2/psft/pt/8.5x/appserv/APPDOM
/home/psadm2/psft/pt/8.5x/appserv/prcs/PRCSDOM/CACHE
/home/psadm2/psft/pt/8.5x/webserv/peoplesoft/applications/peoplesoft/PORTAL.war/ps/cache
/opt/oracle/psft/db/oracle-server/diag/rdbms/<db-name>/<db-name-uppercase>/trace

Once complete re-check the drive space availability and you should see a significant amount of space available again which will allow log writing to occur again.