Smart Thinking Newsletter

Can You Improve ERP User Adoption (Without Starting Over?)

Even the most perfect ERP implementation won’t succeed in the long run if users are unwilling to come on board or resist using new aspects of the system – so how do you get users to embrace new ERP functionality? Here are three quick tips:

• Training: Continuous and easy to access
• Documentation: Provide users with what they need to understand the system and processes
• Improve user experience: Make it friendly